Purchasing Information

PayPal Payments
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UK and International – pay online via our secure PayPal/bigcartel shopping cart with all major credit and debit cards. If you are purchasing from the UK and would prefer to pay by Postal Order, email us and we will reply to quote cost.

Delivery
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UK / Na h-Eileanan Siar / Na h-Eileanan Tuath / Eire
Items are dispatched within 5 days of receiving your order. A5 card sets are sent using First Class post. A1 + A2 artprints are sent using Royal Mail Recorded First Class: delivery within 2 days after order completion. We take packaging very seriously and strive to make sure items arrive 100% intact.

Worldwide
Items are dispatched within 5 days of receiving your order. Greetings cards are sent using Airmail. Posters are sent using International Signed For which delivers within 3-5 days depending on continent. Please note that posters are large items and require a signature on delivery.

In all cases we will communicate production and delivery status with you.

Print quality upgrades
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All items can be upgraded to silver-based C-print light sensitive photographic paper in gloss, matt or metallic. A surcharge of £10 is added to cost.
Note: we only recommend this option for photographic images.

Refunds
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As these are one-off print/card sets, we do not offer refunds, only replacements of same or equivalent; alternatively a credit note may be issued at our discretion in certain cases. For damaged goods which have been signed for, photographic evidence is required.

Your details
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No data is collected or stored about you, either by fromztoa or our shopping cart provider, bigcartel. Online payments are only made through PayPal’s secure transaction site; no personal or financial information is stored or retained by us in any manner (other than your email and postal address supplied by you as necessary to delivery). If you contact us by email we will not divulge your email address to anyone else and we will not send you fromztoa emails, unless you request that you be added to our mailing list.

Contact fromztoa
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We are always happy to help – send an email to us here

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